Facility Manager

Operations and Maintenance

• Plan, supervise, and manage day-to-day facility operations across assigned properties.
• Oversee preventive, predictive, and corrective maintenance of MEP systems, including electrical, HVAC, plumbing, fire fighting, elevators, generators, pumps, BMS, and CCTV.
• Conduct regular site inspections and walkthroughs to identify defects, risks, and improvement areas.

Service Delivery and Customer Relations

• Serve as the primary point of contact for owners, residents, and tenants on facility-related matters.
• Coordinate with owners' associations/committees, attend meetings, and present facility performance reports.

Vendor and Contract Management

• Prepare scopes of work, evaluate bids, and manage contracts for outsourced services such as security, housekeeping, landscaping, pest control, and specialist maintenance.
• Build and maintain a reliable network of approved suppliers and service providers.

Budgeting and Cost Control

• Prepare and manage annual operating and maintenance budgets for assigned properties.
• Prepare service charge estimates and support reconciliation and collection processes.

Health, Safety, Security and Compliance

• Implement and enforce HSE policies, fire safety protocols, emergency response plans, and regular drills.
• Ensure compliance with applicable laws, regulations, and statutory requirements, including licenses and certifications for lifts, fire systems, and utilities.

Team Leadership

• Lead, train, and evaluate facility staff, supervisors, technicians, and outsourced personnel.
• Allocate duties, manage shifts and attendance, and foster a culture of accountability and service excellence.